Description

• Provide service as the lead point of contact in all customer account management matters.
• Build and maintain strong relationships with clients.
• Negotiate contracts and close deals to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Determine areas of improvement to meet sales targets or develop new business relationships with existing clients.
• Forecast and track key account metrics for quarterly sales results and annual forecasts
• Prepare accounts status reports
• Provide a sales team with assistance in identifying and growing opportunities in a territory.
• Support challenging client inquiries or issue escalations as needed.

• bachelor's degree in sales, communication, or a related field.
• A higher level of education or experience is preferred.
• Excellent communicative skills, both verbal and written.
• Ability to store, manage, and analyze large amounts of data.
• Adaptability and strong problem solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.